Customer Service Representative - Hired by Matrix
Jacksonville, FL
About the Job
At-a-Glance:
Are you ready to build your career by joining an international fire and alarm protection company? If so, our client is hiring a Customer Service Representative!
What You’ll Do:
Must have:
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Ayushi at 201-226-3523 to learn more.
Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/
Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/
#HbM266
Are you ready to build your career by joining an international fire and alarm protection company? If so, our client is hiring a Customer Service Representative!
What You’ll Do:
- Call coordinator - will answer phones from potential and existing customers.
- Ask specific questions to determine need and then transfer to the appropriate department.
Must have:
- Internet Service (cannot connect via WIFI).
- Minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net.
- Core i3 with 16GB of RAM.
- Windows 10 or Windows 11 on computer.
- Must have modem connection - Must be hardwired to your computer via Ethernet cable.
- Home computer, monitor and headset that will allow agent to answer calls.
- Must have USB headset that is Avaya compatible for incoming customer interactions.
- Allow required software to be uploaded to their computer (CT Soft phone, which allows incoming calls).
- Call center experience preferred.
- Excellent communication skills.
- Basic knowledge of computer applications.
- Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
- Availability to work a schedule that ends no later than 10 pm eastern time for either Sunday-Thursday or Tuesday-Saturday schedule.
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Ayushi at 201-226-3523 to learn more.
Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/
Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/
#HbM266
Source : Hired by Matrix