Customer Service Representative - SupplyOne, Inc.

Job Title: Customer Service Representative

Mission: To provide a consistent, high-quality customer experience and model exceptional service, creating lasting partnerships by putting customers first.

Responsibilities:

• Serve as the primary communication link between customers and sales teams.
• Address customer inquiries and resolve issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Provide product information and support to enhance customer satisfaction.
• Collaborate with internal teams to improve service delivery.

Qualifications:

• High school diploma or equivalent; degree preferred.
• Proven experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in CRM software and Microsoft Office Suite.