Customer Service Representative II - HonorVet Technologies

● Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA’s. Post sales and quotes follow up. Run reports as assigned. ● Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities. ● Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs. ● Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value. ● Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment. ● Other Duties as assigned

● 1-3 years of experience ● Minimum of 1 year sales experience preferred● Excellent communication skills, both written and verbal ● Excellent customer service skills ● Excellent organizational, analytical and interpersonal skills ● Detail-oriented ● Ability to work and multi-task in a fast paced environment ● Previous customer service or technical experience preferred.