Customer Service Representative I - Aditi Consulting
Springfield, MO 65803
About the Job
Responsibilities:
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
- Accurately and efficiently review and resolve assigned cases using established policies and procedures.
- Review and evaluate transaction information and compare it against known risk flags
- Escalate risky or complex cases using established guidelines
- Review identified quality errors for needed corrections and update associated cases with corrected information.
- Adhere to established productivity and quality metrics.
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Source : Aditi Consulting