Customer Service Representative I (I/O) - ADT Customer Service Representative I (I/O) - ADT - Axelon Services Corporation
Jacksonville, FL 32256
About the Job
Customer Service Representative I (I/O) - ADT
Remote
12 Months
MUST be available for either of these shifts Tuesday Saturday or Sunday - Thursday Hours 11:30am 8pm and 12:30pm 9pm THIS IS A REMOTE POSITION
Responsibilities: Call coordinator - will answer phones from potential and existing *** customers; ask specific questions to determine need and then transfer to the appropriate dept.
Quals--
Call center experience preferred. Excellent communication skills. Basic knowledge of computer applications. This is a work from home position. o Must have Internet Service (cannot connect via WIFI); must have modem connection o Home computer, monitor and headset that will allow agent to answer calls o Allow *** required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls) o Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Remote
12 Months
MUST be available for either of these shifts Tuesday Saturday or Sunday - Thursday Hours 11:30am 8pm and 12:30pm 9pm THIS IS A REMOTE POSITION
Responsibilities: Call coordinator - will answer phones from potential and existing *** customers; ask specific questions to determine need and then transfer to the appropriate dept.
Quals--
Call center experience preferred. Excellent communication skills. Basic knowledge of computer applications. This is a work from home position. o Must have Internet Service (cannot connect via WIFI); must have modem connection o Home computer, monitor and headset that will allow agent to answer calls o Allow *** required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls) o Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Source : Axelon Services Corporation