Customer Service Representative - Independant Agency

We are expanding and have an opening for a Customer Service Representative to join our award winning team. With our insurance agency's extensive customer care work, and our amazing products and services, we are excited for the opportunity to maintain our momentum and continue to gain market share.

Benefits: Health - PTO - 401K

Salary Range: $18.00 - $19.50 per year

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Evenings Off

Mon-Fri Schedule

Retirement Plan

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Follow up with customers to assure satisfaction, respond to queries, and refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Provide customers with additional information about new products and services.

• Possess an upbeat, positive and enthusiastic attitude.
• Works well with other employees and is a team player with a positive attitude.
• Previous work experience in sales, marketing, promotions or telemarketing.
• Adhering to strict FCC rules, please dont apply if you have any charges related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules.

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