Customer Service Representative - Capital

Position Summary: Responsible for answering phone calls and handling all facets of day-to-day customer service, including but not limited to...Knowledge, Skills, & Abilities

Education / Experience and Skills

Minimum of an associate’s degree from an accredited academic institution or commensurate industry experience, or equivalent combination of education and experience.

Demonstrated proficiency in MS Office products (Word, Excel, and PowerPoint) and order/inventory software systems.

Demonstrated skills using Excel to maintain spreadsheets, database files/lists and prepare special reports.

Strong multi-tasking, analytical thinking and problem-solving skills.

Excellent cross-cultural communication, interpersonal, and negotiation skills.

Strong communication and interpersonal skills when working with team members and building relationships with vendors/suppliers.

Ability to model Capital values and to provide innovative solutions.

Ability to drive and be accountable for results in a fast-paced environment.

The ability and the desire to travel domestically and internationally.

Abilities

Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday

Must be able stoop, kneel, crouch, or crawl 5% or less of the workday

Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.

Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.

Our Benefits

We are in the people business, we just happen to sell lumber... so you can have GREAT BENEFITS!

Paid Time Off (Sick, Vacation, Volunteer Time Off)

9 Paid Holidays

Medical, Dental, and Vision Insurance

TeleDoc

Best Doctors

Company Paid Life and Disability Insurance

Pet Insurance

401(k) Plan with Match Percentage

Employee Assistance Program

Hearing Services

Tuition Reimbursement

Smart Dollar

Wellness Program through Vitality with program completion incentive towards medical premium

Work Environment

Work is performed indoors in a climate-controlled environment.