Customer Service Representative - Darren Featherstone -State Farm Agency

Position Overview

Our Agency is seeking a qualified professional to join our amazing team for the role of Customer Services Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening.
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions.
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi-task
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: {Monday - Friday 8:30A - 5:00P}

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $18.50 - $20.00 per hour