Customer Service Representative - Funding (Highland Hills, OH) - Paladin Consulting, Inc

Paladin Consulting is currently hiring a Customer Service Representative to join our team working onsite at our client's office located in Highland Hills, OH.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Customer Service Representative
Work Location: Highland Hills, OH
Duration: 7 month contract with option to extend
Hours: Monday-Friday 8:30am-5pm

Job Description & Responsibilities :

• Data entry for invoiced purchased.
• Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis.
• Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk.
• Prepare and distribute reports to senior management as required.
• Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission.
• Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.
• Timely and professional response to customer enquirers.
• Other duties as assigned.

Evaluation factors:

• Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets.
• Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles.
• Customer satisfaction.
• All duties are implemented in a manner to support company policies and procedures and enhance teamwork.
• Timely and accurate completion of tasks is maintained in organized, effective, and positive manner.

Work Environment/Dynamics:

• Occasional travel to complete required training may be required.
• Work day extends until all day's duties are completed.
• Work days and hours will be dictated by current needs.
• Advance will provide all necessary work tools to perform job.

Skills & Qualifications :

• Customer service experience
• Strong data entry skills
• Attention to detail
• Accounting, reconciling
• Microsoft Office, Excel

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin Consulting is an EEOC employer.