customer service representative- full time - Randstad US

customer service representative- full time. + seattle , washington + posted september 13, 2024 **job details** summary + $49,920 - $56,160 per year + permanent + high school + category office and administrative support occupations + referenceAB_4607985 job details We're looking for a detail-oriented Customer Service Specialist in Tukwila! Use your customer service skills to place direct orders, working directly with customers, manage and escalate issues and inquiries, all while supporting the sales team. Apply today or contact Adam Fang at adam.fang@randstadusa.com! salary: $49,920 - $56,160 per year shift: First work hours: 7 AM - 3:30 PM education: High School Responsibilities + Use ERP system to enter customer purchase orders to produce order for scheduling + Provide pricing for all customer quotes and orders + Develop and foster relationships with customers + Work directly with sales reps and management to achieve sales goals. + Manage and grow existing customer house accounts + Manage customer requests regarding order status, returns and complaints + Maintain and customer stock inventory with min max program + Create documents/reports regarding issues, orders, pricing, and sales. + Coordinate issue resolution between customer and appropriate internal members (plant, shipping, accounting). + Hold new order meeting to provide correct information on new order + Scan and file customer purchase orders in ERP system Skills + Microsoft Office (1 year of experience is preferred) + Basic Computer Skills + Customer Service + ERP (1 year of experience is preferred) Qualifications + Years of experience: 1 year + Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. **get in touch** we are here to help you with your questions. AF **adam fang** + +1 253 856 0278 (tel:+1 253 856 0278) + adam.fang@randstadusa.com