Customer Service Representative/Front Desk - Rover Oaks Pet Resort
Houston, TX 77054
About the Job
Rover Oaks Pet Resort, one of Houston's most exciting Pet Resorts, is looking for an enthusiastic Customer Service Representative to help clients at our front desk.
Applicants must love dogs! The position will include greeting and engaging with clients and their pets, assisting with reservations, answering phone calls and client inquiries, data entry and other tasks as assigned. Candidates must possess excellent written and verbals skills, be proficient in Microsoft Office and have previous experience in customer service.
If the following traits describe you, we encourage you to apply to be part of our growing company with this fun job in a rewarding industry:
Upbeat and Enthusiastic
Polished Verbal Skills
Easily Adopts New Software Applications
Eager to Learn New Skills
Motivated and Enjoys a Fast-Paced Environment
Wants to Pet Every Dog!
On a typical day as a Customer Service Representative you'll work with others on our team in our spacious lobby. You'll assist clients who drop off or pick up their pets for Lodging, Daycare, Training and Grooming services. You'll interact with clients by phone, text, email and in person. You'll be able to pet fifty or more dogs and/or cats per day on average.
We look forward to hearing from you soon!
www.roveroaks.com
Rover Oaks is a subsidiary of National Veterinary Associates
Benefits:
All Rover Oaks employees can enjoy free and discounted pet care services and are eligible to participate in our 401k program that offers matching funds. Full-time employees are eligible for paid sick and vacation time as well as benefits including health, dental, vision, life, accident, disability, and more.
Rover Oaks Pet Resort is the ultimate getaway for pets, featuring award-winning pet care facilities in Houston and Katy. Dogs and cats can enjoy a 5-star experience with their every need carefully tended to by our highly trained, experienced team of pet lovers. For over 22 years we’ve been the standard of excellence for luxury pet lodging, doggie daycare, pet grooming & styling, and professional training. What sets Rover Oaks apart from the rest? Exceptional facilities, decades of experience, highly-trained and passionate staff, security and safety protocols, and raving reviews - we're proud of the stellar reputation and loyal client following we've built through years of award-winning, compassionate pet care.