Customer Service Representative - CornerStone Staffing

CornerStone Staffing has partnered with a valued High End Automobile client as they search for their nextCustomer Service Representatives!

If you have past admin and customer service experience and are looking to join a fantastic Corporation in North Fort Worth, APPLY NOW!

Position - Customer Service Representative

Location: Fort Worth, TX 76177 will be 100% on site

Schedule: Monday - Friday, 8am - 5pm

JOB ID: 144794

Pay:$18-$21/hr

Job Description:

The purpose of this job is to identify and resolve customer service inquiries in a timely manner for consumer or commercial customers reaching out for servicing support through the channels of phone, email, and fax. The Customer Service Rep must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer satisfaction in an effort to provide value and retain brand loyalty. Typically an agent would start in the mail room, which is not actually in a mail room.

• Updating bank accounts for payments.

• Correcting mistakes due to processing errors from other teams.

• Duplicating titles and sending them to dealerships.

• Make sure the correct documentation is being sent to the state for transitions.

• Receive and process documents sent in from Dealerships regarding case.

• Receive and process documents sent in directly from client s.

• The Mail Room rep will be in charge of receiving, scanning, and moving documentation to the correct teams to be further processed.

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job

If you are NOT currently registered with CornerStone Staffing, click the Create Accountbutton to complete the application.

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