Customer Service Representative - Generis Tek Inc.
Fort Washington, PA 19034
About the Job
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhakti Lakhote at email address bhakti.lakhote@generistek.com can be reached on # 630-576-1905.
We have Contract role for Operations Specialist for our client Fort Washington, PA. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Operations Specialist- Fort Washington, PA
Location : Fort Washington, PA 19034 (Onsite)
Project Duration : 3+ months
Technical Skills
Must Have
Job Summary: Responding to client inquiries via email/chat regarding new and renewal processes. Act as advisor to the client utilizing program rules and underwriting guidelines. Also, responsible for creating financial transactions to debit / credit policy accounts depending on the nature of the request.
Key Responsibilities:
Qualifications:
Skills:
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhakti Lakhote at email address bhakti.lakhote@generistek.com can be reached on # 630-576-1905.
About Generis Tek: generis tek is a boutique it/professional staffing based in Chicagoland. we offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. we aspire to be our client’s most trusted business partner.
We have Contract role for Operations Specialist for our client Fort Washington, PA. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Operations Specialist- Fort Washington, PA
Location : Fort Washington, PA 19034 (Onsite)
Project Duration : 3+ months
Technical Skills
Must Have
- Attention to detail
- Back Office Processing
- Client Communication
- Excellent Communication Skills Both Written and Verbal
- P&C Producer License
Job Summary: Responding to client inquiries via email/chat regarding new and renewal processes. Act as advisor to the client utilizing program rules and underwriting guidelines. Also, responsible for creating financial transactions to debit / credit policy accounts depending on the nature of the request.
Key Responsibilities:
- Customer Service: Provide excellent customer service to clients, addressing inquiries and resolving issues promptly including coverage questions and assisting with new business/renewal inquiries. Strong writing and reading comprehension skills are required as all our requests are handled via email.
- Policy Processing: Handle payments, endorsements, coverage changes and cancellation of Individual insurance policies.
- Client Management: Maintain and update client records, ensuring all information is accurate and up to date.
- Compliance: Ensure all operations comply with state and federal regulations, as well as company policies.
- Claims Support: Assist in the reporting of insurance claims, providing support to clients throughout the claims process.
- Documentation: Prepare and review insurance documents, ensuring accuracy and completeness.
- Collaboration: Work closely with East partners, Call Center team, Accounting Operations, and other team members to ensure smooth operations and client satisfaction.
Qualifications:
- Education: High school diploma or equivalent; Associate’s or Bachelor’s degree in Business, Finance, or related field preferred.
- License: Valid P&C Producer License in the state of Pennsylvania required
- Experience: 2-3 years of experience in commercial insurance operations or a related field.
Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office Suite and insurance software.
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to handle multiple tasks simultaneously.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhakti Lakhote at email address bhakti.lakhote@generistek.com can be reached on # 630-576-1905.
About Generis Tek: generis tek is a boutique it/professional staffing based in Chicagoland. we offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients’ specific needs and working very closely with our consultants to create a right fit for both sides. we aspire to be our client’s most trusted business partner.
Source : Generis Tek Inc.