Customer Service Representative - Spherion

Spherion Staffing is looking for an experienced Customer Service Representative in Fargo. The Customer Service Representative serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.

Pay $20/hour
Monday-Friday 9:30 am-6pm

Responsibilities:
-Assist customers and business partners via telephone and email
-Handle customer complaints in a calm, professional manner
-Diagnose, assess and resolve problems or issues
-Monitor progress of delivery routes
-Scan haul-away pods and verify stamps
-Process changes or cancellations to delivery orders

Working hours: 9:30 AM - 6:00 PM

Skills:
See below

Education:
High School

Experience:
1-4 years

Qualifications:
-High school diploma or equivalent
-Minimum of one year of customer service experience preferred
-Technical proficiency with Microsoft Office programs such as Word, Excel, PowerPoint and Microsoft Project
-Knowledge of warehouse operations
-Possess excellent communication skills
-Ability to work in a changing fast-paced environment
-Ability to multi-task and meet deadlines
-Possess organizational skills


To be considered, please apply online at www.spherion.com/apply
If you have any questions please contact Michael Smith at 701-412-2914

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).