Customer Service Representative - QuickSource Recruiting Solutions

Overview: A growing manufacturing company is on the lookout for a committed Customer Service Representative to join their growing team. This role offers the opportunity to engage with diverse teams within the facility to ensure an excellent customer experience. You’ll work closely with sales, production, and other departments to support and enhance customer satisfaction. This is an on-site position with regular hours, Monday to Friday, from 8:30 AM to 5:00 PM.

Key Responsibilities

• Partner with the sales department to ensure exceptional customer service standards are consistently met.
• Collaborate with scheduling and logistics teams to facilitate smooth and timely deliveries.
• Engage in various customer-focused projects, understanding client requirements and implementing effective solutions.
• Leverage technical skills to assist customers and utilize industry-specific software.
• Contribute to daily operational meetings, helping to streamline processes.
• Oversee order entry and data management, maintaining a high level of accuracy.
• Offer comprehensive support to customers and the sales team, coordinating with internal departments to address inquiries and requests.

Qualifications:

• Experience in manufacturing and packaging is advantageous.
• Highly Detail-Oriented: A keen eye for accuracy and precision is essential.
• Customer-Focused: Previous experience in customer support is a strong asset.
• Eager to Learn: Interest in gaining in-depth knowledge of the packaging industry.
• Schedule: Consistent work hours, Monday to Friday, from 8:30 AM to 5:00 PM—no weekend shifts.