Customer Service Representative at Beacon Hill
Eastlake, OH
About the Job
Customer Service Representative
Key Responsibilities:
- Resolve customer questions, problems, or grievances in a timely manner.
- Check general sales email box, process, or distribute as needed.
- Process quotations and enter sales orders in SAP that are received via fax and email, verify stock availability and available ship dates
- Communicate daily with management team, customers, and outside sales team on delivery dates for new sales orders, potential shortages or stock needed.
- Complete and file Advance Shipping Notices for required customers, including preparing and sending of invoices.
Qualifications:
- 3+ year of customer service experience
- Proficient in Microsoft Suite
- Detail oriented
- Experience with SAP or order entry inventory management software
Details:
- Contract To Hire
- On site
- Full time
- Monday - Friday
- 8:00am-4:30pm
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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or copy and paste the following link into an open window in your browser:Completion
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)