Customer Service Representative - Ecosystems - All Wet Irrigation - ProOutdoor
Dover, NJ
About the Job
CALLING ALL "ROCK STAR" CUSTOMER SERVICE/CUSTOMER SUPPORT PROFESSIONALS WITH 1-2 YEARS OF EXPERIENCE!!
- ARE YOU SEEKING A CAREER WITH A STABLE, FUN AND GROWING COMPANY?
- WOULD YOU FINALLY LIKE TO WORK FOR AN ORGANIZATION WHERE YOUR PERFORMANCE GOALS ARE ACTUALLY ATAINABLE AND YOU'RE REWARDED LUCRATIVELY (***up to $1,000 per month!) FOR HITTING YOUR GOALS??
- DO YOU VALUE BEING IN A CULTURE WHERE YOU'RE SUPPORTED, CELEBRATED AND RECOGNIZED FOR A JOB WELL DONE???
TIME TO EXPLORE A CAREER WITH "ALL WET IRRIGATION!"
Compensation:
$18-$22 an hour +a LUCRATIVE monthly and quarterly bonuses based on performance goals! (** Up to $1,000 per month!)
Job Type:
Full-Time
Hours:
7:00am- 3:00pm OR 10:00am -6:00pm
Benefits:
- 401K with a company match
- Medical Insurance
- Dental Insurance
- Life Insurance
- Paid time off
Position Summary:
Customer Service Rep
All Wet Irrigation is a rapidly expanding Outdoor Service Company specializing in lawn sprinklers, lawn fertilization, mosquito and tick control, outdoor lighting and drainage solutions. We are committed to delivering exceptional services to our clients and need talented and enthusiastic Rock-Stars to join our Team!
We invest in our employee's future with on-going training, career mobility and a supportive culture built on integrity and respect. We seek dedicated individuals who are looking for more than just a job, but a rewarding career and a fun place to be.
We are seeking a motivated individual to join our Team as a Customer Service Rep in our Dover, NJ Office and contribute to our continued success!
Are you a customer service professional ready to take your skill set to the next level?
All Wet Irrigation is seeking a top-notch Customer Service Rep who will deliver outstanding care to our valued customers. We are looking for detailed-oriented, multi-tasking individuals who likes to work in a fast-paced office environment. The ideal candidate for the position will have customer service experience, excellent telephone skills, knowledge in billing, cross-sales, and problem-solving abilities.
Essential Functions:
- Answer incoming Customer Calls in queue
- Scheduling services
- Handling customer issues
- Account Billing & Collecting
- Membership Sales and Cross-Selling of other company services
Knowledge, Skills & Abilities:
- Superb written and verbal communication skills.
- Knowledge of CRM software, Excel and Word a plus.
- Previous experience in a customer service role is preferred.
- The ability to respond appropriately under pressure.
- Some Sales experience
- Previous knowledge of billing preferred
- A positive attitude and the ability to build relationships with customers.
- Ring Central Software experience a plus!
Education:
High School Diploma or GED
Compensation:
$18-$22 an hour + LUCRATIVE monthly and quarterly bonuses based on performance goals!
Job Type:
Full-Time
Hours:
7:00am- 3:00pm OR 10:00am -6:00pm
Weekend availability:
4 Saturday's in a year between 8am-12pm
Benefits:
- 401K with a company match
- Medical Insurance
- Dental Insurance
- Life Insurance
- Paid time off