Customer Service Representative - S4 Search Partners

Our client is seeking a dedicated customer service representative to join their team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. They have a 5-day work week; enjoy Saturday and Sunday off!! We have an immediate opening and provide on-the-job training.

What you’ll be doing:

• Assist customers by answering questions about accounts, procedures, and services by telephone or email.

• Provide excellent customer service to both customers and staff.

• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.

• Partner with and provide administrative support to the Sales Department. 

• Perform basic data entry and other administrative duties.

What we’re looking for:

• 2 years of Customer Service experience in an administrative setting is preferred.

• Prior Accounts Receivable experience is highly encouraged.

• High School diploma or GED equivalent is recommended.

• Verbal & written communication skills: professional telephone and email etiquette.

• Essential skills: active listener, responsive, and personable.

• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)

• Time management and organizational skills with attention to detail.

• A collaborative, team-player capable of working independently.

• Problem solver in a dynamic environment.

• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)