Customer Service Representative - Denver, CO

Denver, CO, US, 80223

Job ID:  495944

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.     

Summary

US Mix Customer Service Representatives are responsible for processing orders received by phone, fax, email and EDI.  Customer Service Representatives work in conjunction with Dispatcher, Plant Manager, Production Coordinator and Outside Sales Staff to communicate pertinent information to customers such as product availability, delivery and will call timing, pricing and credit. 

Essential Duties and Responsibilities

• Provide customers technical information on products  
• Process customer orders
• Consult with Technical Director and relay necessary information to customers
• Administrative work including filing, recording of quotes, and complaint issues
• Staff the will-call counter for drop-in customers

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

Requirements/Education/Experience

• High School Diploma or GED
• Proficient in Microsoft Office, specifically Word and Excel

Physical Environment

• Rare work performed in a manufacturing facility with exposure to airborne particles, moving mechanical parts, forklifts, and noise
• Constant work performed in an office
• Constant work performed while standing and sitting

Compensation

• Hourly pay rate $20/hour

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.