Customer Service Representative - Fuss Free AC

Davie, FL 33314

About the Job

Part Time Customer Service Representative

Why Work Here?
WE CONSIDER OUR TEAM TO BE A FUSS FREE FAMILY. A family company with a great reputation. We have competitive compensation for talented Customer Service Representative individuals to handle Plumbing, Electrical, HVAC and General Construction calls and other duties.

We Offer:

Great pay based on experience $16.00 - $19.00 per hour.
Work in the office, Monday through Friday, 20 hours a week, Part Time.

Job Responsibilities:

Work directly with the Operations Manager on administrative work and phone support.
Provide Fast, Friendly, and Fun customer service to both internal and external customers, clients, and vendors.
Establish and maintain good relations with customers by providing prompt and courteous service.
Answer front desk phone calls and dispatching calls for plumbing, electrical, HVAC and general constructions.
Communicate with Plumbing, Electrical, HVAC Technicians and other departments via email, text message, and phone.
Communicating and coordinating with colleagues, clients, vendors, sub-contractors as necessary.
Order residential appliances and schedule calls.
Contributes to team effort by accomplishing related results as needed.
Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
Must have a positive and upbeat attitude.
Help with projects as needed.
Other assigned duties as directed by management.

Requirements:

Previous Plumbing, Electrical and HVAC customer relations experience.
Ability to work well in a fast past and a high-volume call office environment.
Self-motivated, Go-getter and good organization skills.
Proficient with computer programs (Office applications).
Microsoft Office: 5 years.
Ability to handle pressure.
Excellent verbal and written communication skills.
Must speak, read, and write properly in English.

Qualifications:

College degree or 2+ years of Customer Service experience.
Customer Service: 2 - 5 years' experience.
Type a minimum of 80 WPM (Preferred)

http://www.fussfreeac.com

Source : Fuss Free AC