Customer Service Representative (CSR) - Apex Solutions Inc
Soddy-Daisy, TN 37379
About the Job
We are dynamic and customer-focused organization committed to providing exceptional service and building strong relationships with our clients. We are currently seeking a Customer Service Representative (CSR) to join our team. As a CSR, you will play a key role in ensuring the delivery of excellent customer service while helping to drive sales and maintain sales targets.
Responsibilities:
- Provide excellent customer service by addressing inquiries, resolving complaints, and handling escalations promptly and professionally.
- Demonstrate product knowledge to assist customers in making informed purchasing decisions.
- Assist in maintaining sales targets by actively promoting products and services to customers.
- Collaborate with team members to ensure a seamless and positive customer experience.
What We Offer:
- Dedicated career paths for all positions, with opportunities for advancement and growth.
- Promotion from within the company, providing opportunities to explore different areas of the organization and develop new skills.
Who We Are Looking For: We are seeking individuals who are passionate about delivering exceptional customer service and building strong customer relationships. The ideal candidate will possess the following qualities:
- Positive attitude and friendly demeanor.
- High school diploma or GED.
- Helpful personality with a genuine desire to assist others.
- Willingness to learn and grow within the company.
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Source : Apex Solutions Inc