Customer Service Representative - CSR - VIP Staffing
Albuquerque, NM 87110
About the Job
Position Summary:
Provide polite, accurate, and professional customer service related to eligibility, dental benefits, and claims payment; performs claim and benefit research, reconciliation, adjudication, data entry, adjustments, and related reporting. Respond to written inquiries and appeals in a timely and professional manner.
Provide polite, accurate, and professional customer service related to eligibility, dental benefits, and claims payment; performs claim and benefit research, reconciliation, adjudication, data entry, adjustments, and related reporting. Respond to written inquiries and appeals in a timely and professional manner.
Qualifications:
- Excellent customer service skills that are consistent, efficient, and accurate;
- Proficient computer skills and working knowledge of Microsoft applications to independently respond and create customer communications;
- Excellent time management skills;
- Ability to manage multiple tasks with multiple deadlines required;
- Willing and able to think outside the box to assist customers;
- Skilled communicator, with effective verbal, written, and listening skills;
- Bilingual a plus;
- Ability to lift 30 pounds;
EDUCATION:
- High School diploma or GED.
#vipstaffing #csr #clerial #claims #billing
Source : VIP Staffing