Customer Service Representative - HireTalent
Cranberry Township, PA 16066
About the Job
Job title: Customer Service Representative
Location: Cranberry Township, PA
Duration: 8+ months on w2
Job description:
May respond to e-mail inquiries.
Customer service is the primary function but may include minimal selling or promotion of products or services.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas.
Uses a computerized system for tracking, information gathering, and/or troubleshooting.
Requires limited knowledge of the organization, products, and/or services.
A college degree is not a prerequisite but nice to have.
Bi-lingual English/French requirement - verbal and written
Schedule:
1 - Mon-Fri 8:00 am-4:30 pm EST.
1 - Mon-Fri 8:30 am-5:00 pm EST.
There is no mandatory OT.
Location: Cranberry Township, PA
Duration: 8+ months on w2
Job description:
May respond to e-mail inquiries.
Customer service is the primary function but may include minimal selling or promotion of products or services.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas.
Uses a computerized system for tracking, information gathering, and/or troubleshooting.
Requires limited knowledge of the organization, products, and/or services.
A college degree is not a prerequisite but nice to have.
Bi-lingual English/French requirement - verbal and written
Schedule:
1 - Mon-Fri 8:00 am-4:30 pm EST.
1 - Mon-Fri 8:30 am-5:00 pm EST.
There is no mandatory OT.
Source : HireTalent