Customer Service Representative - Duren Jenkins Farmers Insurance

Our office isquickly growingand we need someone who we can fit into our office puzzle! The position offered isfull time. Our Customer Service and Sales Representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.

Apply for the position today by completing the form and completing the assessment.

Salary Range: $36000.00 - $51000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified time frame.
• Search out cross sale opportunities
• Advise current and potential customer on recommended insurance needs

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Pass and maintain P&C Texas license
• Pass background check and drug screening