Customer Service Representative - Vince Mansour-Farmers Insurance Agency

Our company is looking for a CSSR (Customer Service/Sales Rep)to help manage and service our existing clients and help provide sales support to prospective customers. We are looking totrain the right individualsto fit into our company.Our Reps will be responsible to provideexceptionalservice.

Insurance industry experience isnot requiredbut would be a greater benefit.

*****All applicants must complete an online assessment upon applying for this position to be further considered.******

Salary Range: $33000.00 - $55000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Responsibilities

• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems

• Must be willing to obtain insurance licenses
• Possess an upbeat, positive and enthusiastic attitude
• Be a great self-starter with a sense of urgency.
• Professional phone etiquette.
• Speaks Spanish