Customer Service Representative - Farmers Insurance - Kari Todd Agency
Chino, CA 91708
About the Job
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and prospect new additional clients.
Prior Insurance experience is not required but would be a greatbenefit for this position.
Salary Range: $30000.00 - $60000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Hands on Training
Life Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Retirement Plan
Responsibilities
- Process customer policy change requests.
- Take premium payments from customers.
- Provideexceptional customer service.
- Maintain client relationships with follow up phone calls (cross-sell, referrals, claims, documentation).
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable with an upbeat attitude.
- Professional phone etiquette.
- Be willing and able to obtain required insurance licenses.
Source : Farmers Insurance - Kari Todd Agency