Customer Service Representative - Legends Marketing & Sales

Job Title: Customer Service Representative

Legends Marketing & Sales and Stain Erasers are seeking a dedicated Customer Service Representative to join our operations team. You will be the face of customer interaction for both companies, playing a vital role in ensuring our customers receive the highest level of service and support.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues promptly and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.

Qualifications:

• High school diploma or equivalent; degree preferred.
• Proven customer service experience.
• Excellent communication and problem-solving skills.
• Proficient in Microsoft Office and CRM software.