Customer Service Representative at Micro Tech
Bellingham, MA
About the Job
We are looking for an energetic and experienced Customer Service team member to work with customers and production staff to ensure order satisfaction
- Interface with operations, production and engineering teams regarding quoting and delivery
- Use ERP system and part price calculator to develop customer quotes
- Assist customer inquiries regarding purchase orders and order status
- Creating purchase orders
- 3+years of prior Customer Service experience in a manufacturing environment is required.
- Working knowledge of ERP systems
- Experience with a CRM system is a plus.
- Microsoft office (Word and Excel) experience
- The ability to read and understand technical product drawings is a plus.