Customer Service Representative from Collabera

We Are Hiring!

100% Onsite role at Austin, TX

Client: Healthcare

Title: Customer Service Representative

Location: Austin, TX

Duration: 09 Months (Possibility of extension and conversion)

Responsibilities:

• Interact professionally with providers and ancillary staff to address inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs


• Process 100% of assigned applications daily using documented work instructions and meet minimum daily quotas


• Conduct data entry of paper applications and validate provider-submitted enrollment information


• Send deficiency letters to notify providers of incomplete applications

Education Qualification:

• High school diploma or GED required


• 2 years of college preferred, with an emphasis on Business Administration or Healthcare Management, or equivalent work experience