Customer Service Representative - US Tech Solutions, Inc.

Duration: 12-month contract with Extension

This is a Hybrid position - onsite 4 days and remote 1 day

Job Description:

· Respond to support calls in a timely manner, offering resolutions to ensure minimal disruption to Flight Attendant operations.

· Assist with device setup, updates, and ongoing technical troubleshooting.

· Collaborate with other team members to resolve recurring issues and improve support processes.

Experience:

· 8+ Years experience in:

· Answer telephone call inquiries and promote an organization's product or services.

· Responsible for researching and resolving complaints to ensure customer retention and satisfaction.

Education:

· High School OR GED