Customer Service Representative - Aaron's Inc
Atlanta, GA
About the Job
You will be responsible for answering customer service, sales calls as well as answer emails. At Aaron’s you are making a difference, your dedicated attention to detail and excellent customer service will make a positive impact on our customers. Come see why the difference is personal at Aaron’s, connect with us today!
Duties and Responsibilities:
+ Answering calls coming into the center pertaining to various customer service issues and sales.
+ Making a high volume of outbound calls relating to customer service issues & sales.
+ Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management.
Education and Experience:
+ Six months of sales/customer service experience.
+ Previous phone sales experience preferred.
Required Skills and Competencies:
+ Excellent communication and interpersonal skills.
+ Excellent telephone etiquette.
+ Outstanding organizational skills,
+ Ability to manage multiple tasks at the same time.
+ Good conflict resolution skills.
+ High energy level.
+ Maintain professional appearance.
+ General computer knowledge including MS Office.
Duties and Responsibilities:
+ Answering calls coming into the center pertaining to various customer service issues and sales.
+ Making a high volume of outbound calls relating to customer service issues & sales.
+ Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management.
Education and Experience:
+ Six months of sales/customer service experience.
+ Previous phone sales experience preferred.
Required Skills and Competencies:
+ Excellent communication and interpersonal skills.
+ Excellent telephone etiquette.
+ Outstanding organizational skills,
+ Ability to manage multiple tasks at the same time.
+ Good conflict resolution skills.
+ High energy level.
+ Maintain professional appearance.
+ General computer knowledge including MS Office.
Source : Aaron's Inc