Customer Service Representative - Appointment Scheduler - Automaxx of the Carolinas

Automaxx of the Carolinas in Summerville, SC is calling all customer service rock stars with excellent phone skills to apply to join our team as a full-time Customer Service Representative - Appointment Scheduler!

WHY YOU SHOULD JOIN OUR TEAM

We are an award-winning, well-established company that offers all employees an environment where they can constantly improve their skill sets. We pay our Customer Service Representatives - Appointment Schedulers a competitive salary of $35,000-$70,000 per year. Our team also enjoys great benefits, including medical, dental, vacation time, and a 401(k) with a 4% company match. Additionally, we offer opportunities for growth. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading about this amazing scheduling opportunity where you can advance your phone skills!

ABOUT AUTOMAXX OF THE CAROLINAS

Automaxx of the Carolinas is an award-winning used car dealership in Summerville, SC. In addition to our vast selection of certified pre-owned vehicles, we offer an OEM parts department, a full-service auto shop, and a driving school. Our mission is to provide fair, reliable, and comprehensive automotive services to our customers and get them a great deal on the vehicle of their dreams!

We rely on our fantastic team to provide the great customer service we're known for. Our values include integrity, accountability, positive energy, and family. These values permeate everything we do, from the way we serve our customers to the way we treat our team. Everyone who works for us receives competitive compensation and great benefits so they can feel supported as they grow their careers. We also provide ample opportunities for professional growth by promoting management from within.

ARE YOU A GOOD FIT?

Ask yourself: Are you a team player with a collaborative attitude? Do you have above-average communication skills? Are you flexible and organized? Do you have a prompt and courteous demeanor when scheduling over the phone? Are you positive and hardworking? If so, please consider applying for this position today!

YOUR LIFE AS A CUSTOMER SERVICE REPRESENTATIVE - APPOINTMENT SCHEDULER

This appointment scheduling position works 9 AM - 7 PM, Monday - Friday and 9 AM - 6 PM on Saturdays. Plus, you can plan on one day off during the week and NO work on Sundays. Additionally, our car dealership employees enjoy a 10 AM start after their day off!

As a Customer Service Representative - Appointment Scheduler, you play an important role in our car dealership. Every day, you keep our business running smoothly by providing excellent customer care over the phone. When you receive a call, your friendly demeanor sets the tone for a positive interaction as you answer questions and schedule sales appointments. Expertly using emails, scripts, and templates, you quickly respond to every internet, phone, and live chat inquiry that comes in.

Eager to help, you provide customers with initial product information and direct them to the appropriate dealership resources. When a customer is not ready to schedule an appointment, you ensure they receive a timely follow-up call with the help of our CRM tracking system. Establishing positive relationships with your teammates, our sales team, and dealership management is a top priority for you, and you consistently participate in team building and process development sessions. You take pride in effectively coordinating our appointments and helping us provide exceptional customer service!

WHAT WE NEED FROM YOU

• Customer service experience
• Excellent computer skills
• Valid driver's license

If you can meet these requirements and perform this scheduling job at our car dealership as described above, we would be happy to have you as part of our team!

Location: 29483