Customer Service Representative - Insight Global

Job Description

Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

Required Skills & Experience

• 1-2 years of experience working in a call center with inbound calls (50+ calls a day)

• High School diploma or GED

• Good communication and personality

• Ability to type at least 36 WPM

• Adaptable and eager to learn, willing to work in a fast paced call-center

• Excellent communication and reliable

Nice to Have Skills & Experience

• Bilingual in Spanish, Vietnamese, and/or Chinese