Customer Service Representative at NAPCO Security Technologies

Position: Customer Service Representative

Company: NAPCO Security Technologies, Inc. 

Location: Amityville, NY

The Company: NAPCO Security Technologies, Inc., headquartered in Amityville, Long Island NY, is a world-wide leader in the manufacturing of electronic security systems for over 45 years is seeking a Customer Service Representative.  This position reports to the Customer Service Manager.

Responsibilities:

• Perform a wide variety of duties including order processing, credit adjustments, field service, national accounts program, and all merchandising. 
• Managing order processing for customers using proprietary order-entry systems.
• Work with customers, sales reps and sales management over the phone and email.
• Work with our technical support and collection personnel to expedite orders and resolve customer problems.

Requirements:

• Experience in the security or manufacturing industry is preferred.
• Microsoft Office including; Word, Excel, and Outlook preferred.
• Great follow up skills.
• Self-starter.

Compensation and Benefits: We offer an attractive employment package including: A competitive salary, 401(k), paid vacation, personal time off, paid holidays, long term disability insurance, tuition reimbursement, medical insurance, dental insurance, life insurance, and excellent growth potential.