Customer Service Representative 2-1236 - SA Technologies

Role: Customer Service Representative 2-1236

Estimated Duration: 6+ months

Location: Phoenix, AZ

Position Description    
This position provides courteous, accurate, and timely customer service to the Client while answering calls using the BVR call center system. This entails managing a high volume of customer calls that come into the call center while providing direction and assistance to each caller in a timely and professional manner. The incumbent will interpret and comply with statues, rules, regulations, policies and procedures. Process and secure customer information, cash receipts, certified paper, applications, corrections, amendments, and confidential documents. Provide quality control of the certified paper and certificates and cards to ensure correct certificates and cards are issued and mailed to correct applicants. Review and process customer applications to include archiving and coordinating archiving schedule.

Skills Required 

Experience Required
None

Experience Preferred
Minimal Customer Service, Computer Experience archiving and coordinating archiving schedule.

Education Required
High School Diploma