Customer Service Representative-1277 - SA Technologies

Role: Customer Service Representative-1277

Estimated Duration: 6+ months

Location: Phoenix, AZ (hybrid)

Position Description    

This is a customer service position that requires candidates to be available to work from the office and work from home. Responsible for face-to-face contact with customers. Performs customer service activities by providing assistance, guidance, and instruction for more complex customer service complaints, inquiries, and issues. Assist with managing a team inbox that receives inquiries from internal and external customers within the department. Performs the complete range of agency customer service functions within the work section. Exercises discretion to interpret and apply customer service operations. Ability to be flexible and work special duties as assigned. Take in person and virtual appointments through a team shared inbox and assist managing a shared calendar.

Skills Required 
-Customer service friendly

-Works well in groups and individually

- Provide assistance front facing

Experience Required
One-Two years of Customer Service experience.

Education Required
High School Diploma

Additional Information

Hybrid, 2-3 (days in off or business needs) in office.