CUSTOMER SERVICE REP - Hamilton Community Health Network

This position is responsible for providing front desk coverage for patient satisfaction by greeting patients, scheduling appointments, verifying insur...Education and/or Experience

High school diploma or G.E.D. completion. Some college preferred. Two years clerical experience or one year of experience in health care setting preferred. Must have knowledge of managed care process. Must be able to type 40 words per minute, computer and data entry experience required. Must be highly skilled at using computer system.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to maintain confidentiality in all matters.

Ability to meet all attendance and punctuality requirements to ensure proper coverage and quality service.

Ability to resolve interpersonal and professional conflicts appropriately.