Customer Service Rep at Micro Tech

Our client in Franklin would consider Temp to hire or Direct Hire for someone w/ good longevity.
The Customer Service Representative provides support to our customers and sales team members.  The primary job responsibilities require excellent customer service, data entry skills and attention to detail  with contract/purchase order review to ensure orders are processed correctly. The ideal candidate may coordinate the repair of customer-owned equipment, in addition to timely and efficient communication of billing, order status and delivery to customers.  The Customer Service Representative is a detail-oriented team player, capable of multi-tasking with a focus on providing a high level of service. 

Qualifications:

• Proficient in English
• Strong customer orientation and common-sense approach to helping customers
• Proven team player, yet able to work independently
• Excellent interpersonal and communication skills, both oral and written, with emphasis on listening to customers
• Demonstrated ability to multi-task, handle frequent interruptions and shift priorities
• Detail Oriented
• Strong organizational skills and ability to prioritize is essential
• Excellent PC skills required, using Microsoft Windows, Word, Excel, Outlook
• Demonstrated ability to work in multiple platforms
• CRM experience preferred

Call 508-507-7179 today

• High School/or equivalent
• 3-5 years in customer service preferably in manufacturing
• must pass pre employment drug and background test