Customer Service Rep - Lincare Holdings

      • work directly with medical professionals and physicians to facilitate patient care

      • advocate for and work in lockstep with chronic patients

      • work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include:

      • provide outcome-based solutions for our physician referral sources and existing patient population

      • Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments

      • Prepare and analyze the billing and setup paperwork for patient services

      • Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization

      • Recommend potential products or services to management by collecting patient information and analyzing customer needs

      • Actively participate in the training of new customer service and sales personnel

#CSR

      • High school diploma or GED preferred

      • Proven work experience required

      • Ability to learn and apply market and product information, as well as patient billing and insurance requirements

      • Multitasking capabilities

      • Computer and technological literacy

      • Positive and professional personal image

Physical Demands:

This employee must occasionally lift and/or move up to 25 pounds.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled