Customer Service Rep (Automotive Call Center) - Anderson Automotive Group

This position pays up to $17/hr., you will have a training schedule when you start. We are looking for individuals able to work 9a-6p, 5 days a week, including Saturdays after a training program.

Are you ready to join an exciting, growing, and well-established company that honors integrity, recognizes hard work, rewards achievements, and fosters career growth? Do you enjoy helping others? If you are, Anderson Automotive Group may have the career opportunity you have been seeking. Our company is growing and offers a dynamic, fast-paced environment that promotes teamwork, creativity, and collaboration. Take the next step and see what AAG is all about.

Currently, we are seeking a customer service-driven individual to join our astounding Call Center Team!

We are looking for individuals who:

Are engaged customer advocates
Meet or exceed (attainable) performance targets
Are brand ambassadors both internally and externally
Think on their feet and can learn in an ever-changing environment
Handle customer’s needs with integrity and empathy in one transaction
Demonstrate computer superpowers while accurately navigating and maneuvering through multiple applications and screens simultaneously
Have impeccable time management skills
Actively engage and participate in training and weekly coaching sessions
Take initiative
Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc.
Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers
Bilingual English/Spanish preferred but not necessary

Benefits, Benefits, and More Benefits!

Full-Time Employment
Medical, Dental, Vision & 401k plans
Paid Time Off
Fun working environment
Company discounts

Qualifications / Successful candidates for this position will have:

2 years experience in providing customer service either via phone or in person
Ability to type accurately and quickly
Maintain a positive environment, working with co-workers and customers within a diverse culture
Excellent telephone manners and listening skills
The ability to relate to customers in a professional and courteous manner
The ability to work in a team environment
The ability to work under pressure
The ability to sit for long periods of time
Excellent attention to detail and multi-tasking ability
Self-motivation to work under his/her own initiative.
Must pass a drug test and state, federal, and criminal background check
Must have a High School diploma or general education degree (GED). (Associate’s degree preferred)
Must be at least 18 years of age
We are an equal-opportunity employer