Customer Service - Safe Harbour Insurance

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $35000.00 - $60000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Evenings Off

Retirement Plan

Disability Insurance

Life Insurance

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Generating insurance quotes.
• Maintain client relationships with follow up phone calls.

• Possess an upbeat, positive and enthusiastic attitude.
• Must have ability to multi-task.
• A Property & Casualty license is preferred but will train good individual.
• Professional phone etiquette.
• Great Customer Service Skills.
• Strong work ethic and leadership skills.
• Ability to tactfully handle stressful and difficult situations.