Customer Service - Patient Account Specialist - Sherloq Solutions

Full time patient account specialist needed for a high energy, performance focused extended business office for healthcare facilities. We offer a very competitive hourly rate and a tremendous benefits package. Ideal candidate should possess the following: Self motivated individual with strong customer service attitude, communication, negotiation, and computer skills. Candidate must have a strong work ethic and a strong desire to achieve individual and team goals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin.

Paste the following link into your web browser to view the Office of Federal Contract Compliance Program's EEO is the Law Poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EOE AA /Minorities/Females/Vet/Disability

DUTIES

Successful candidate will work with patients to help resolve medical bills via telephone. Discuss patient responsibilities after insurance or straight self pay balances; establish payment in full and monthly payment arrangements on healthcare accounts. Notate accurate communications with patients and maintain HIPAA confidentiality while working accounts.

QUALIFICATIONS

Strong listening and communication skills in a friendly customer service environment. Call center experience a plus. Computer proficiency with Microsoft Word, Excel and Patient Accounting Systems. At least 1 year of customer service and/or medical collection background is preferred. Must pass a drug test and a pre-employment background check.