Customer Service/ Material Analyst - START, Inc.

We are looking for Customer Service/ Material Analystin the Dayton, Oh area. This is a 90-day temp-to-hire position.

I. PRIMARY RESPONSIBILITIES:

Interacts with customers to collect order information. Records customer information into computer. Provides information to customers regarding order status.

II. ESSENTIAL FUNCTIONS:

-Communicates with customers by phone, email, or in person.

-Works with production and shipping department to expedite customer orders.

-Produces Open Order Report.

-Refers complaints of nonconforming part to the quality department for investigation.

-Analysis EDI transmitted orders.

-Researches any customer inquires and informs customer of outcome.

-Wear appropriate safety equipment for work being performed and as directed by company policy

-Maintain a safe work environment through good housekeeping practices.

-All other duties as assigned by supervisor or manager.

III. QUALIFICATIONS AND REQUIREMENTS:

-Excellent oral and written communication skills

-Intermediate computer skills.

-Successful completion of on-the-job training

-Previous Customer service experience preferred.

Criteria:

Must be able to work First shift hours

Benefits will start once hired on

Must have open availability & able to work weekends: Hours for the position are 1rst Shift 8 am -4 pm