Customer Service Material Analyst - Autoliv United States
Columbia City, IN 46725
About the Job
Customer Service Material Analyst
This position is the main contact for customer planners from several Autiliv sites
What you’ll do:
· Liaison between customers, carriers and Autoliv plants.
· Review daily shippers for all plants.
· Print lineups and give to dock so that they can pull and process shipments.
· Identify potential shipment issues: overweight, cube out situations, and coordinate with customer carriers.
· Track inbound shipments from each manufacturing site.
· Communicate to customer planners, supplier planners and other Autoliv logistic analyst any delays in routes and work with logistics companies to recover loads and get routes back on schedule.
· Create any shippers that may have been missed to avoid customer shortages and expedites.
· Create new shippers and email planners of shortages.
· Communicate with customer planners of inventory shortages/discrepancies.
· Management of new engineering changes and new launches for each facility to ensure Autoliv meets customer requirements and minimizes Autoliv’s risks.
· Schedule LTL pickups for Customer Shipments
· Schedule expedited shipments when required to meet customer demand.
· Oversee Cycle Counts on Steering wheels and Airbags and Seatbelts based on each plants cycle count requirements.
· Perform spot cycle counts as requested by each facility.
· ILVS Requirements for Ford and BMW. Review 866’s daily requirements and level load daily production schedules to meet min/max inventory targets.
· Check Man-it for any rejected requirements and notify customer planner and I.T. of an error.
· Update Steering Wheel ILVS spreadsheets for each Ford plant that we ship to.
· Assist in pulling data for AS412 sorts to ensure they align with customer requirements.
· Backup for AS412 Quality Sort Supervision
· Print skid manifests from Subaru website for shipments.
· Print skid manifests and Kanban cards for Toyota Boshoku shipments off customer website.
· Track and report out any Honda parts are shipping in cardboard.
· Understand IATA regulation for flying Autoliv products, along with ability to create paperwork as required.
· Provide weekly overtime requirements for customer shipments.
· Manage all AWC office and plant supplies. Issue all purchase orders for AWC and MPHS
· Document Control for AWC
· Backup for Expeditor position
What is required:
· Degree in related field or high school graduate with 5 years’ experience working in logistics.
· Must be willing to work overtime and off hours when needed.
· Hazmat Certification
· Attention to detail and good communication skills
· 5 years of working in Supply Chain Management and Logistics
What’s in it for you:
•Attractive compensation package
•Recognition awards, company events, family events, university discount options and many more perks.
•Gender Pay Equality
Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.