Customer Service Manager - Cirtec Medical

Position: Customer Service Manager

Department: Site SG&A

Location: Brooklyn Park, MN

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About Us: Cirtec Medical has been a leader in providing integrated solutions for complex Class II and III medical devices for over 30 years. We focus on design, development, manufacturing, and assembly across various medical fields.

Job Summary: Supervise Customer Service personnel, assist Engineering and Sales, report on-time delivery metrics, and manage confidential assignments.

Essential Responsibilities:

• Assist in project documentation.
• Organize information systematically.
• Maintain documentation integrity.
• Prioritize tasks to meet deadlines.
• Monitor and distribute sales quotes.
• Comply with company standards.

Qualifications:

• BS in Business Administration/Management preferred.
• 10+ years in Customer Service, 5+ in a professional office.
• Strong MS Office skills.
• Leadership training desired.

Cirtec Medical is an equal opportunity employer. We offer competitive benefits and a supportive work environment.

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