Customer Service Manager - Gold's Gym SoCal Group

Los Angeles, CA

About the Job

If you are passionate about fitness and want to change lives every day for an UNBELIEVABLE company, then keep reading! Golds Gym SoCal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams provide world-class service.

Responsibilities:

Oversee daily operations of customer service teams.

Ensure exceptional member experiences and satisfaction.

Train and mentor staff on service excellence.

Resolve member issues and feedback promptly.

Collaborate with management to enhance service strategies.

Qualifications:

Proven experience in customer service management.

Strong leadership and communication skills.

Passion for fitness and wellness.

Ability to work in a fast-paced environment.

Source : Gold's Gym SoCal Group