Customer Service Manager in Training, Canteen / Garden Grove, CA - Compass Group, North America

Canteen





+ We are hiring immediately for a Customer Service Manager in Training position.


+ Location: 12640 Knott Street, Garden Grove, CA 92841. Note: online applications accepted only.


+ Schedule: Full-time, weekend work may be required. Further details to be discussed upon interview.


+ Pay Rate: $68,640 per year.





The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg


About Canteen:


Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.



Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.


Come for the job, stay for the career. We are Canteen.








ABOUT THE ACCELERATED MANAGER PROGRAM (AMP)

AMP is a unique combination of assessment, organizational training, and one-on-one coaching that surfaces and develops our future leaders. AMP provides new and aspiring managers with an impactful, fast-track learning opportunity focusing on management development. AMP uses a personalized approach that aims to customize learning for your unique strengths, skills, and interests. This program can be completed in 12 weeks or more, depending on your learning needs, your pace, and the goals of Canteen.





By participating in AMP, you will receive:



+ Competency-based assessment to identify your leadership strengths and opportunities for development


+ Custom-built, personalized learning path with experiential learning, micro-courses, and simulations


+ One-on-one peer support and mentorship


+ 360° evaluation of progress and development









ABOUT THIS ROLE

As a Manager in Training (MIT), you will gain preparation for a potential future role within our team leadership. Through this process, you will learn the best practices of your Compass Group sector, Canteen, and facilitate these practices within areas which may include, but are not limited to: marketing, customer service, retail, merchandising, branch operations and support services, finance, purchasing and supply chain, hiring, training, payroll, profit and loss, and more. As a MIT, you will be assigned to a training location to complete the on-site, hands-on learning portion of your onboarding and training experience while you participate, in tandem, in Compass Group’s Accelerated Manager Program (AMP). As an AMP grad, you may take on managerial assignments in operational areas such as:






+ Markets & Office Snacks


+ Coffee & Refreshments


+ Vending


+ Dining






YOU MAY HAVE



+ An Associates or Bachelor's degree in business or a related field


+ One year of customer service, logistics, or food service work experience or a related internship or an equivalent combination of education and experience.


+ Competency in all Microsoft Office applications


+ Driver’s license preferred


+ Should be flexible, adaptable and have ability to act quickly with little or no supervision


+ Career-minded self-starter with a can-do attitude who desires to lead and inspire groups of people


+ Demonstrates financial acumen including profit and loss management, inventory and cash handling skills


+ Ability to communicate effectively both written and verbally before groups, clients and/or employees


+ Strong organization skills with ability to prioritize, multi-task, and meet deadlines in a changing work environment


+ Possess a basic understanding of customer service and client relations







Job Summary



ABOUT THE ACCELERATED MANAGER PROGRAM:


AMP is a unique combination of assessment, organizational training, and one-on-one coaching that surfaces and develops our future leaders. AMP provides new and aspiring managers with an impactful, fast-track learning opportunity focusing on management development. AMP uses a personalized approach that aims to customize learning for your unique strengths, skills, and interests. This program can be completed in 12 weeks or more, depending on your learning needs, your pace, and the goals of your particular business.


By participating in AMP, you will receive:



+ Competency-based assessment to identify your leadership strengths and opportunities for development


+ Custom-built, personalized learning path with experiential learning, micro-courses, and simulations


+ One-on-one peer support and mentorship


+ 360° evaluation of progress and development






Associates at Canteen are offered many fantastic benefits.


Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program


Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf) for information on additional company-provided time off benefits.





About Compass Group: Achieving leadership in the foodservice industry




Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


Applications are accepted on an ongoing basis.


Canteen maintains a drug-free workplace.


Req ID: 1393408


Canteen