Customer Service Logistics Coordinator - Ageatia Global Solutions
Miller coors, IL
About the Job
Qualifications:
Education level and/or experience Minimum of an associate degree in a related field Minimum of 3 years of experience in a materials scheduling, warehouse, or production environment Preferred - Bachelor's degree in finance/accounting, business administration or supply chain Skills and/or knowledge Well-developed customer orientation techniques to partner with brewery line operations, shipping personnel, brewery management, supply chain, distributors, material vendors, fulfilment centers, and trucking companies, while exhibiting a commitment to excellence in customer service. Proven ability to proactively analyze all aspects of inventory management and ordering practices and make recommendations for improvement. Highly developed organizational skills. Proven ability to manage multiple tasks and complex problems in a fast-paced work environment involving a variety of areas of the business. Must be able to complete multiple tasks in a timely manner. Intermediate to advanced skills in Excel and Access. Ability to create and edit queries and develop reports. Ability to multitask yet make very accurate decisions with regards to material quantities and delivery order Must be able to balance conflicting priorities and meet customer demands through effective time management Strong Analytical and problem-solving skills are essential Preferred Skills Advanced knowledge of scheduling techniques, order placement, order maintenance, finished goods, order handling and inventory management systems and their inter-relationship with corporate, brewery and distributor systems. Other requirements Remote position but Central Time Zone Preferred Experience with QuickBooks Enterprise (Desktop version) strongly preferred No travel required
Responsibilities:
To provide a cost effective, efficient logistics service for customers, consistent with client Non-Alc LLC supply chain strategy. The service includes order capture, delivery, and customer service for the ZOA brand specific to Direct-to-Retailer customers. This includes responsibility for customer liaison, maintaining detailed inventories of finished goods and reconciling record keeping. Processes daily, weekly, monthly billing. Create purchase orders (in QB Enterprise), reconcile the POs to the appropriate supplier/price and BOL, confirm and change Purchase Orders as needed. Assist with managing partner relations, expedite emergency orders, support Accounts Payable and Accounts Receivable and assist in maintaining required documentation needed for appropriate accounting of logistics costs. 1. Transportation, Customer & Partner Support Ensure that all orders arrive at our customers on time and in full Work closely with Partner brands to coordinate product availability and points of origin Manage multiple transportation brokers and book shipments in line with client Non-Alc LLC strategy. Shop competitive rates and stay up to date on transportation impacts to supply chain Document truck data and activity, receiving / inputting daily into spreadsheets Submit Sales Orders from QuickBooks Enterprise to verify customer Pos Provide customer service support to customers, including managing customer portals and key account relationships Ensure communication with our customers and sales are efficient and effective Work closely with finance team on all billing and invoicing needs Effectively track costs and manage budget, report, and monitor losses in a timely manner 2. Inventory Tracking Maintain detailed inventories of finished goods on-hand and in-transit Review and reconcile shipment BOLs daily, determine any changes to orders and take necessary actions to process changes, while ensuring high levels of customer satisfaction Reconcile monthly inventory of all Finished Goods Create ad hoc reports upon request 3. Procurement Support Create purchase orders in QuickBooks Desktop Enterprise and reconcile the POs to the appropriate supplier/price, confirm and change Purchase Orders, assist with managing supplier relations, expedite emergency orders, support Accounts Payable and assist in maintaining any required documentation Contact vendors for pricing, prepare requisitions and Purchase orders and confirm orders with vendors. Coordinate materials receipts with any contract 1 Less than 20% 4. Administrative Support Filing and recordkeeping Miscellaneous duties as requested
Education level and/or experience Minimum of an associate degree in a related field Minimum of 3 years of experience in a materials scheduling, warehouse, or production environment Preferred - Bachelor's degree in finance/accounting, business administration or supply chain Skills and/or knowledge Well-developed customer orientation techniques to partner with brewery line operations, shipping personnel, brewery management, supply chain, distributors, material vendors, fulfilment centers, and trucking companies, while exhibiting a commitment to excellence in customer service. Proven ability to proactively analyze all aspects of inventory management and ordering practices and make recommendations for improvement. Highly developed organizational skills. Proven ability to manage multiple tasks and complex problems in a fast-paced work environment involving a variety of areas of the business. Must be able to complete multiple tasks in a timely manner. Intermediate to advanced skills in Excel and Access. Ability to create and edit queries and develop reports. Ability to multitask yet make very accurate decisions with regards to material quantities and delivery order Must be able to balance conflicting priorities and meet customer demands through effective time management Strong Analytical and problem-solving skills are essential Preferred Skills Advanced knowledge of scheduling techniques, order placement, order maintenance, finished goods, order handling and inventory management systems and their inter-relationship with corporate, brewery and distributor systems. Other requirements Remote position but Central Time Zone Preferred Experience with QuickBooks Enterprise (Desktop version) strongly preferred No travel required
Responsibilities:
To provide a cost effective, efficient logistics service for customers, consistent with client Non-Alc LLC supply chain strategy. The service includes order capture, delivery, and customer service for the ZOA brand specific to Direct-to-Retailer customers. This includes responsibility for customer liaison, maintaining detailed inventories of finished goods and reconciling record keeping. Processes daily, weekly, monthly billing. Create purchase orders (in QB Enterprise), reconcile the POs to the appropriate supplier/price and BOL, confirm and change Purchase Orders as needed. Assist with managing partner relations, expedite emergency orders, support Accounts Payable and Accounts Receivable and assist in maintaining required documentation needed for appropriate accounting of logistics costs. 1. Transportation, Customer & Partner Support Ensure that all orders arrive at our customers on time and in full Work closely with Partner brands to coordinate product availability and points of origin Manage multiple transportation brokers and book shipments in line with client Non-Alc LLC strategy. Shop competitive rates and stay up to date on transportation impacts to supply chain Document truck data and activity, receiving / inputting daily into spreadsheets Submit Sales Orders from QuickBooks Enterprise to verify customer Pos Provide customer service support to customers, including managing customer portals and key account relationships Ensure communication with our customers and sales are efficient and effective Work closely with finance team on all billing and invoicing needs Effectively track costs and manage budget, report, and monitor losses in a timely manner 2. Inventory Tracking Maintain detailed inventories of finished goods on-hand and in-transit Review and reconcile shipment BOLs daily, determine any changes to orders and take necessary actions to process changes, while ensuring high levels of customer satisfaction Reconcile monthly inventory of all Finished Goods Create ad hoc reports upon request 3. Procurement Support Create purchase orders in QuickBooks Desktop Enterprise and reconcile the POs to the appropriate supplier/price, confirm and change Purchase Orders, assist with managing supplier relations, expedite emergency orders, support Accounts Payable and assist in maintaining any required documentation Contact vendors for pricing, prepare requisitions and Purchase orders and confirm orders with vendors. Coordinate materials receipts with any contract 1 Less than 20% 4. Administrative Support Filing and recordkeeping Miscellaneous duties as requested
Source : Ageatia Global Solutions