Customer Service/Logistics Coordinator - Envirogen Group UK Limited

We are an international water treatment solutions business. Due to growth we are looking to appoint an Customer Service/Logistics Coordinator, to be responsible for all administration relating to transactions within shipping and receiving, sales order generation, job costing, inventory, and fleet management.

This position will support the Services & Products Operational Business for accounting and administrative needs primarily in the Northeast US. The position will be in Envirogen’s East Windsor, NJ location to provide Administrative back up to the local business.

Primary Responsibilities

• Works within the company’s ERP System (Sage 100) to complete data entry and transactions.

• Tracks and records key metrics within the company used to track the efficiency of the Business.

• Provides timely and accurate information regarding customer order status and product requests.

• Processes customer orders/changes/returns according to established department policies and procedures.

• Processes purchasing transactions (buying) within the Business.

• Responsible for managing all outbound and inbound shipments, including completing daily receiving entries.

• Works closely with the accounting department to research and solve invoice or payment discrepancies.

• Provides timely feedback to the company regarding service failures or customer concerns.

• Processes credit card payments.

• Assists Operations Management and Finance & Accounting department with various tasks as needed.

Requirements

• Associate degree preferred or equivalent work experience.

• Demonstrated experience working with generally accepted accounting principles.
• Experience with Microsoft Office applications with above average skills in Microsoft Excel
• Experience with SAGE 100 or other Sage Software products is preferred, however must have experience working within an ERP System.
• Possess excellent oral and written communication skills. Must be able to interface and discuss issues with all levels of the organization and various functions including Operations management and Finance and Accounting.
• Must be detail oriented and well organized to balance and prioritize work.
• Ability to work with minimal supervision.
• Have a high level of initiative and independent judgment.
• Be professionally motivated with a desire to learn.
• May require some overtime to meet reporting deadlines or other commitments.
• Innovative self-starter with the ability to embrace change.
• Strong organizational, analytical, and problem-solving skills.
• Must possess ability to lift, carry, push, and pull materials and objects weighing up to 25 lbs. and heavier weights with the proper equipment.
• Ability to obtain forklift certification and operate a forklift regularly.

Benefits

• Health Care Plan
• Retirement Plan
• Life Insurance
• Paid Time Off