Customer Service - INTERN - CooperVision, Inc.

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

This intern assignment would assist in developing and/or modifying Customer Service documentation/processes in the Customer Service Knowledge SharePoint database. This would include ensuring all Customer Service documents are removed from Baan in anticipation of the move to Oracle. In addition, this intern would provide direct support to the Customer Service Analyst in generating standard performance reporting as well as support ad hoc reporting/data requests.